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Old 01-30-2010, 01:48 PM
melicerte melicerte is offline
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Default USB Issue on an HP Elitebook 8730w
Hello,

I'm running PCBSD 8.0 RC and have an USB issue on my laptop. Here are the symptoms (at least the one I found):
- My syslog is full of the following lines:
Quote:
Jan 30 11:10:30 pcbsd-8179 kernel: uhub_reattach_port:385: giving up port reset - device vanished!
Jan 30 11:10:30 pcbsd-8179 kernel: uhub_reattach_port:370: port 3 reset failed, error=USB_ERR_TIMEOUT
Jan 30 11:10:30 pcbsd-8179 kernel: uhub_reattach_port:456: device problem (USB_ERR_TIMEOUT), disabling port 3
- I have found one line like the below one, though I'n not sure it is related to my usb problem.
Quote:
Jan 30 15:05:26 pcbsd-8179 root: Unknown USB device: vendor 0x04f2 product 0xb053 bus uhub3
BTW, vendor 0x04f2 is Chicony Electronics Co., Ltd which I believe is the manufacturer of the built-in webcam.
- In the system startup log, here is what I found regarding the usb hub:
Quote:
Jan 30 11:10:30 pcbsd-8179 kernel: usbus0: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus1: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus2: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus3: 480Mbps High Speed USB v2.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus4: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus5: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus6: 12Mbps Full Speed USB v1.0
Jan 30 11:10:30 pcbsd-8179 kernel: usbus7: 480Mbps High Speed USB v2.0
Jan 30 11:10:30 pcbsd-8179 kernel: ugen0.1: <Intel> at usbus0
Jan 30 11:10:30 pcbsd-8179 kernel: uhub0: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus0
Jan 30 11:10:30 pcbsd-8179 kernel: ugen1.1: <Intel> at usbus1
Jan 30 11:10:30 pcbsd-8179 kernel: uhub1: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus1
Jan 30 11:10:30 pcbsd-8179 kernel: ugen2.1: <Intel> at usbus2
Jan 30 11:10:30 pcbsd-8179 kernel: uhub2: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus2
Jan 30 11:10:30 pcbsd-8179 kernel: ugen3.1: <Intel> at usbus3
Jan 30 11:10:30 pcbsd-8179 kernel: uhub3: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus3
Jan 30 11:10:30 pcbsd-8179 kernel: ugen4.1: <Intel> at usbus4
Jan 30 11:10:30 pcbsd-8179 kernel: uhub4: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus4
Jan 30 11:10:30 pcbsd-8179 kernel: ugen5.1: <Intel> at usbus5
Jan 30 11:10:30 pcbsd-8179 kernel: uhub5: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus5
Jan 30 11:10:30 pcbsd-8179 kernel: ugen6.1: <Intel> at usbus6
Jan 30 11:10:30 pcbsd-8179 kernel: uhub6: <Intel UHCI root HUB, class 9/0, rev 1.00/1.00, addr 1> on usbus6
Jan 30 11:10:30 pcbsd-8179 kernel: ugen7.1: <Intel> at usbus7
Jan 30 11:10:30 pcbsd-8179 kernel: uhub7: <Intel EHCI root HUB, class 9/0, rev 2.00/1.00, addr 1> on usbus7
I have tried to disable the legacy usb support in the BIOS without success. I will continue my investigations (try to disable the webcam in the BIOS) and report my findings here, but if anyone has an idea how I could investigate why I'm having those lines.
Forgot to mention that my USB devices aren't working (have tried mouse and external HD).

Best regards,
Melicerte
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Old 01-31-2010, 08:34 AM
melicerte melicerte is offline
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Default Re: USB Issue on an HP Elitebook 8730w
I have disabled the built-in webcam in the BIOS but that did not stop the usb errors.
any clue?
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Old 02-01-2010, 01:56 PM
melicerte melicerte is offline
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Default Re: USB Issue on an HP Elitebook 8730w
I have restarted the laptop in Win32 (Vista) and connected both the keyboard and mouse, which were correctly detected. After that, I restarted into pc-BSD and both the mouse and the keyboard were available. I checked the logs and the USB errors did not showed up anymore, which is a good piece of news. I still can't access my Maxtor OneTouch 4 mini 250GB. I can see it in the dolphin places but it is not mounted. Will investigate and report my findings here.

I must PC-BSD 8.0 is really impressive! I have installed many Desktop oriented linux distribution but pcbsd 8.0 beats them all. Thank you for the excellent work!
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Old 02-05-2010, 08:28 AM
melicerte melicerte is offline
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Default Re: USB Issue on an HP Elitebook 8730w
I'm back ...
I manage to get the maxtor HD (250Gb) mounted on my pcbsd box, mounting it manually, using mount -t ntfs /dev/da0s1. The drive is formated as a NTFS partition and is corretly reported as such in the hald information. When this usb drive is connected, I can see it in dolphin, but when I click on it, nothing shows up. If I mount it manually, then I can go in dolphin and browse the files correctly.

Any idea how I can see what is going in dolphin?
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